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A young Hummingbird sits on perch while being cared for at the Wildlife Care Center of Peninsula Humane Society & SPCA

Consider working for an organization where all employees are passionate about what they do and truly care about their organization's mission. That's what people find at the Peninsula Humane Society & SPCA. Since every staff member has some interaction with the public, we strive to hire enthusiastic people who not only consider themselves animal lovers, but also "people" people. We are an Equal Opportunity Employer M/F/D/V.

If interested in any of the positions listed below, please print our Application for Employment, complete all sections, and return it via postal mail, along with a cover letter, to:

Peninsula Humane Society & SPCA
Attn: Human Resources
12 Airport Blvd.
San Mateo, CA 94401

You may also email or fax your application and/or resume with a cover letter. Please include your days and hours of availability also. You may email or fax it to:
Email: Careers@PHS-SPCA.org
Fax: 650/685-0678

Application for Employment (pdf)

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Last updated: January 5, 2015

Currently open positions are:

Animal Control Officer

Customer Service Representative/Adoptions Counselor

Humane Investigator

Registered Veterinary Technician (Full Time OR Part Time)


Animal Control Officer

Job Title: Animal Control Officer
Division: Animal Rescue & Control
Reports to: Captain, Animal Rescue & Control Services
FLSA Status: Non-Exempt-Union
Salary: $15.60/hour + 6 month increase. Medical and retirement benefits are available to eligible employees.

Responsibilities: Reports to Animal Rescue & Control Division and the Captain of the Animal Rescue & Control department. Investigate complaints regarding animal cruelty and take appropriate action to abate the problems. Prepare a legally accurate and complete complaint to present to the District Attorney's Office. Professionally testify in court or at other animal related hearings when necessary. Promote humane attitudes toward care and treatment of animals by education and example. Answer questions and advise the public regarding animal welfare issues, ordinances, quarantines, adoptions, other animal laws and related issues.

Essential Duties: Patrol assigned areas within San Mateo County in a patrol vehicle using safe driving practices. Pick-up stray animals rescue and/or relocate animals in distress in a safe and humane manner. Locate, quarantine and observe animals for symptoms of rabies. Pick-up and remove dead animals. Assist in euthanasia or euthanize animals as necessary. Prepare reports and maintain daily work records in appropriate forms. Operate a 2-way radio in a professional manner. Maintain the patrol vehicle in a clean and orderly manner, stocked with the necessary equipment. Maintain vehicle and equipment in good working order. Any other duties as assigned by your supervisor.

Qualifications:

  • High School graduate and at least 18 years of age.
  • Must possess a valid California Driver's License with a clean driving record.
  • Must complete an extensive background investigation, including felony check and psychological examination.
  • Must successfully complete a course in 832 PC (law enforcement course) within one year of employment as an officer.
  • Must be able to perform assigned duties as required.
  • Must have a pleasant personality; good verbal and written communication skills.
  • Must have the ability to work well and communicate effectively with the public, fellow employees and volunteers.
  • Must be highly motivated toward the welfare and humane treatment of all animals.
  • Must show maturity and good judgment; perform the job in a professional manner and work effectively under pressure.
  • Able to work effectively without close supervision.
  • Must be able to lift 50lbs from ground to waist.
  • Keyboard skills and/or computer literate

Working Conditions: Dealing with possible unruly, vicious and dangerous animals and impounding the them safely and humanely as possible; hostile public; operation of a vehicle under all types of weather/road condition; heavy and fast-paced workload; possible exposure to parasites and infectious disease; strenuous activity; must be willing to work irregular hours, shifts, weekends, holidays and standby.

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Customer Service Representative/Adoptions Counselor

Job Title: Customer Service Representative/Adoptions Counselor
Division: Customer Services & Adoptions
Reports to: Customer Service Manager
FLSA Status: Non-Exempt-Union
Salary: $15.60/hour + 6 month increase

Summary: To work with the public to place animals into permanent, loving and responsible homes. To assist the public with all inquiries and requests in a positive friendly manner. To educate and counsel the public on responsible pet ownership. This position is represented by Union Local 856.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Ensure that the program is operating in a manner that is consistent with the goals/objectives of the Society.
  • Ensure that the policies are being applied in a manner that is effective in reaching those goals.
  • Maintain a positive, educational approach with a willingness to listen when dealing with the public, the staff and volunteers
  • Counsel and work with the public on issues related to responsible animal care, i.e. spaying/neutering, vaccinations, vet care, identification, animal behavior, adoptions, etc.
  • Handle all counter transactions, which include, but are not limited to, the following: adoption interviews, cashier duties, dog/cat licensing, - microchips/ID tags.
  • Will receive incoming wildlife, complete, general information requests, and administrative paperwork.
  • Will provide spot cleaning in kennels and will give evening feedings to domestic animals.
  • Monitor and occasionally work in the shelter's on-site retail store, located in the main lobby. Store duties include ringing purchases/returns, providing general assistance for shoppers, stocking shelves and organizing merchandise on display.
  • Will need to be able to safely handle and socialize all animals PHS/SPCA makes available for adoption, including exotics (birds, reptiles, mammals). Duties also include administering adoptable animal medications as directed and prescribed by staff veterinarians.
  • Work quickly and effectively under pressure to deliver results in a fast-paced environment.
  • Communicate professionally and effectively with coworkers, volunteers and the public.
  • Work professionally with the public, customers and fellow co-workers

Supervisory Responsibilities: This position may supervise volunteers.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Good working knowledge of animal breeds, nutrition, general care, training and related information. Knowledge, appreciation and respect for animals, including birds, reptiles, rodents and small animals. Ability to work with and handle animals. Highly motivated toward the welfare and humane treatment of all animals. Valid California driver's license with clean driving record.

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: Microsoft Office, Chameleon

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud.

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Humane Investigator

Job Title: Humane Investigator
Division: Humane Investigations Division
Reports to: Captain, Animal Rescue & Control Services
FLSA Status: Exempt/Non-Union

Summary: Investigates complaints and/or incidences of animal cruelty, prepares reports for District Attorney or any other matters related to situations involving animal cruelty.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Will write-up and respond to complaints of animal cruelty and neglect.
  • Prepare quality case reports in a timely manner for the District Attorney's Office.
  • Impound or assist with impoundment of animals under protective custody as evidence in crimes.
  • Prepare and execute search warrants and arrest warrants; issues citations and/or notices. May either prepare or assist in preparation of cases for filing criminal charges with the District Attorney.
  • Testify in court on cruelty or neglect cases.
  • Responsible for entering case information into computer as well as written documentation in hard copy of investigation report and maintain daily activity log.
  • Provide secondary training to Animal Rescue & Control Staff.
  • Be available on call for emergencies as needed.
  • Act as a liaison with the courts, cities, and county government and other law enforcement agencies.
  • Attend department meetings as needed.
  • Train employees in all aspects of the job of Animal Control/Humane Officer as related to cruelty investigations.
  • Maintain appropriate training records.
  • Handle citizen complaints.
  • Provide humane care for all animals in the Society's care.
  • Collect and properly store evidence.
  • Photograph and thoroughly document potential crime scenes.
  • Conduct suspect and witness interviews.
  • Work closely with other departments such as Animal Care & Vet Services and may be required to assist these departments with screening, vaccinating and kenneling in the event of a large scale impound.
  • Be available to work nights, weekends and overtime when necessary

Supervisory Responsibilities: None

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to pass a criminal background check with three (3) months from date of hire.

Education and/or Experience: Minimum two (2) years of college with an emphasis in Business Management and two (2) years of experience as an Animal Control/State Humane Officer (OR) equivalent combination of education and experience equal to four (4) years as an Animal Control Officer. Completion of courses described in 607(f) of corporation code 14502. If you have not completed the Humane Academy course, you must be willing to do so soon after being hired.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, volunteers, and other employees of the organization. Good oral and written communication skills.

Mathematical Skills: Ability to add and subtract, multiply and divide. Ability to perform these operations using units, weight measurement, and volume.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of Chameleon database software or become proficient within the first six months from hire date. Basic knowledge, or become proficient with Microsoft Office and computer keyboarding skills (data entry).

Certificates, Licenses, & Registrations: Certified in Euthanasia and trained in decapitations within six months of employment. Valid California Drivers License.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to zoonotic disease, exposure to aggressive/feral animals and toxic or caustic chemicals, possible hostile public, operation of vehicle under all types of weather/road conditions. Must be available to work irregular hours, shifts, weekends, holidays and standby. The noise level in the work environment is usually moderate to loud.

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Registered Veterinary Technician

Job Title: Registered Veterinary Technician
Department: Veterinary Services & Spay/Neuter Clinic
FLSA Status: Non-exempt
Salary: $20-$24/hour DOE. Full Benefits package available including Medical, Dental, Vision, Life, LTD, & 403B retirement plan.
Full time OR Part time positions available

Summary: To ensure that all animals in the clinic receive a thorough health evaluation and proper vaccinations. To implement protocols, procedures, medical evaluations and treatment of animals as set by PHS/SPCA. To accurately calculate and draw controlled substances for all animals in the clinic. To induce and maintain animals under anesthesia.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Perform physical exams.
  • Restrain animals for exams and/or treatment.
  • Perform inventory and stock and re-stock supplies.
  • Create list of patients for veterinary exam and other procedures.
  • Perform laboratory procedures including the use of a microscope, blood and dental machines.
  • Initiation of emergency medical practices as necessary.
  • Calculate and prepare medications for patients.
  • Induce and maintain animals under anesthesia. Ensure that all animals are monitored while under anesthesia. Assist veterinarian during surgery.
  • Ensure that each animal receives the proper vaccinations.
  • Provide humane care and treatment of all sheltered animals.
  • Perform admitting and discharge duties for public and shelter animals.
  • Calculate and draw pre-anesthetic/anesthetic drugs prior to surgery.
  • Maintain controlled substances log for Spay & Neuter and In-House Clinic.
  • Responsible for the surgical preparation of patients, including sterilization, administration of pre-surgical injections.
  • Assist the Veterinarians at PHS/SPCA in surgery or as needed.
  • Maintain proper paperwork and medical records as required by law.
  • Maintain department equipment in good working order. Report items for repair/replacement as needed to management as necessary.
  • Euthanize and/or assist with euthanasia of animals as needed in accordance with PHS/SPCA policies and procedures.
  • Maintain a clean and sanitary work area in all work spaces.

Supervisory Responsibilities: This position may supervise volunteers.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.
  • Registered Veterinary Technician certification from an accredited program is required.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, shelter medical records and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to work well under pressure in emergency situations, deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual must become proficient with Chameleon Database software and Microsoft Outlook within probationary period.

Certificates, Licenses, Registrations: Registered Veterinary Technician License

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 50-75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is routinely exposed to toxic or caustic chemicals; routine exposure to zoonotic diseases, aggressive and feral animals; routinely exposed to mechanical moving parts; outside weather conditions and risk of radiation. The noise level in the work environment is usually loud.

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